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Your email couldn't be forwarded from cecilia.morgan@utoronto.ca to another=
email address.
Security or policy settings at utoronto.ca have rejected your message.
mak Office 365 utoronto.ca
Sender Action Required
Security or policy violation
How to Fix It
The recipient's email server won't accept your message because it appears t=
o violate their security or policy settings. Check the Reported error below=
to see if you can determine why it was blocked. Then try one or more of th=
e following:
* If the error mentions SPF, DKIM, or DMARC issues, forward this messag=
e to your email admin for assistance.
* The recipient's email server might suspect that your message is spam.=
Follow the guidance in this article: E-mailing Best Practices for Senders<=
https://aka.ms/EmailingBestPractices>. Then resend your message.
* If the error suggests your message is too large, try to reduce the si=
ze of your attachment. If that isn't possible, place the file on a publicly=
accessible cloud storage location, like OneDrive. Then add a link to the f=
ile in your message, and resend the message.
* Contact the recipient (by phone, for example) and tell them to ask th=
eir email admin to add you or your email domain to their allowed senders li=
st.
If the problem continues, forward this message to your email admin. If you'=
re an email admin, refer to the More Info for Email Admins section below.
Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlin=
k/?LinkId=3D525928>.
________________________________
More Info for Email Admins
Status code: 550 5.7.1
This error occurs when the recipient's domain has security or policy settin=
gs that reject the sender's message. However, we were unable to determine t=
he specific setting that's causing this rejection. Usually the error is rep=
orted by an email server outside of Office 365. Common issues include the f=
ollowing: the receiving server suspects the message is malicious or spam; t=
he Sender Policy Framework (SPF) record for cloud.berardocollection.com is =
incorrectly configured or doesn't exist; or the message includes an attachm=
ent larger than the receiving server will accept. Try one or more of the fo=
llowing:
Review the reported error - Check the Reported error shown below to help de=
termine what the issue might be. For example, if the issue is related to an=
SPF failure, the reported error will usually include the acronym "SPF" or =
the phrase "Sender Policy Framework."
Correctly configure your SPF records - If you're the sender's email admin, =
make sure your domain's SPF records at your domain registrar are properly c=
onfigured. Office 365 supports only one SPF record (a TXT record that defin=
es SPF) for your domain. Include the following domain name: spf.protection.=
outlook.com. If you have a hybrid configuration (some mailboxes in the clou=
d and some mailboxes on premises) or if you're an Exchange Online Protectio=
n standalone customer, add the outbound IP address of your on-premises serv=
ers to the TXT record. To learn how, see Customize an SPF record to validat=
e outbound email sent from your domain<https://technet.microsoft.com/librar=
y/dn789058(v=3Dexchg.150).aspx> and External Domain Name System records for=
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records-for-Office-365-c0531a6f-9e25-4f2d-ad0e-a70bfef09ac0#BKMK_SPFrecords=
>.
Unable to relay - If the Reported error indicates a problem with relaying (=
e.g. "unable to relay"), then the email server that reported the error like=
ly isn't set up correctly to receive and relay messages from the sender's d=
omain. This server will usually be one of your on-premises servers in a hyb=
rid environment, a smart host email service that you're trying to route mes=
sages through, or possibly even an email hosting service you used in the pa=
st yet still have mail flow settings pointing to (e.g. your MX record at yo=
ur domain registrar still points to your previous email service provider). =
Check Error reported by shown below to determine what domain, service, or s=
erver is reporting the error. The email server needs to be configured to ei=
ther accept messages from anonymous users or to include the sending domain =
or IP in its list of authenticated senders. On an Exchange server, you can =
set this up in the server's receive connector. If it's a smart host managed=
by another service or partner, contact the service or partner to configure=
their servers to accept and relay messages from your senders. Also, work w=
ith your domain registrar to make sure your MX records are properly configu=
red.
Contact the recipient's email admin - For some scenarios, you can fix the i=
ssue by contacting the email admin at the recipient domain to ask them to a=
dd the sender's email address or your domain to their allowed senders list,=
or to relax the setting that's causing the rejection.
For more information and tips for fixing this issue, see Fix email delivery=
issues for error code 5.7.1 in Office 365<https://go.microsoft.com/fwlink/=
?LinkId=3D389365>.
Original Message Details
Created Date: 6/21/2025 12:19:14 AM
Sender Address: mak@cloud.berardocollection.com
Recipient Address: cecilia.morgan@utoronto.ca
Subject: You have an awaiting delivery due to missing informations f=
rom you.
Error Details
Error: 554 5.7.1 [HM07] Message rejected due to local policy. Please visit=
https://support.apple.com/en-us/HT204137
Message rejected by: p00-iscream-smtp-65cbbc7cfb-clvtm
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<html>
<meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D=
1" />
<head>
<title>
DSN
</title>
</head>
<body style=3D" background-color: white; ">
<table style=3D" background-color: white; max-width: 548=
px; color: black; border-spacing: 0px 0px; padding-=
top: 0px; padding-bottom: 0px; border-collapse: collapse; =
" width=3D"548" cellspacing=3D"0" cellpadding=3D"0">
<tbody>
<tr>
<td style=3D" text-align: left; padding-bottom: 20p=
x; ">
<img height=3D"28" width=3D"126" style=3D" max-width: 10=
0%; " src=3D"https://products.office.com/en-us/CMSImages/Office365Logo=
_Orange.png?version=3Db8d100a9-0a8b-8e6a-88e1-ef488fee0470" />
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</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; font-size: 16px; padding-bottom: 10px; -ms=
-text-size-adjust: 100%; text-align: left; ">Your email couldn'=
t be forwarded from cecilia.morgan@utoronto.ca to another email address.<br=
/></td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; font-size: 24px; padding-top: 0px; paddin=
g-bottom: 20px; text-align: center; -ms-text-size-adjust: 1=
00%; ">Security or policy settings at <span style=3D" color: #0=
072c6; ">utoronto.ca</span> have rejected your message.<br /></td>
</tr>
<tr>
<td style=3D" padding-bottom: 15px; padding-left: =
0px; padding-right: 0px; border-spacing: 0px 0px; ">
<table style=3D" max-width: 548px; font-weight: =
600; border-spacing: 0px 0px; padding-top: 0px; padd=
ing-bottom: 0px; border-collapse: collapse; ">
<tbody>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 15px; font-weight: 600; t=
ext-align: left; width: 181px; -ms-text-size-adjust: 100%; =
vertical-align: bottom; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">mak</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 15px; font-weight: 600; t=
ext-align: center; width: 186px; -ms-text-size-adjust: 100%; =
vertical-align: bottom; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">Office 365</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 15=
px; font-weight: 600; text-align: right; width: 181p=
x; vertical-align: bottom; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">utoronto.ca</span>
</font>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; text-align: left; padding-top: 0px=
; padding-bottom: 0px; vertical-align: middle; width: =
181px; ">
<font color=3D"#ffffff">
<span style=3D"color:#000000">Sender</span>
</font>
</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; text-align: center; padding-top: 0=
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: 186px; " />
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
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x; padding-bottom: 0px; vertical-align: middle; width:=
181px; ">
<font color=3D"#ffffff">
<span style=3D" color: #c00000; ">
<b>Action Required</b>
</span>
</font>
</td>
</tr>
<tr>
<td colspan=3D"3" style=3D" padding-top:0; =
padding-bottom:0; padding-left:0; padding-right:0 ">
<table cellspacing=3D"0" cellpadding=3D"0" style=3D" =
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<tbody>
<tr height=3D"10">
<td width=3D"180" height=3D"10" bgcolor=3D"#ccccc=
c" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
<td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"=
style=3D" width: 4px; line-height: 10px; height: 10px=
; font-size: 6px; padding-top: 0; padding-bottom: 0; =
padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=
<![endif]--></td>
<td width=3D"180" height=3D"10" bgcolor=3D"#ccccc=
c" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
<td width=3D"4" height=3D"10" bgcolor=3D"#ffffff"=
style=3D" width: 4px; line-height: 10px; height: 10px=
; font-size: 6px; padding-top: 0; padding-bottom: 0; =
padding-left: 0; padding-right: 0; "><!--[if gte mso 15]>=
<![endif]--></td>
<td width=3D"180" height=3D"10" bgcolor=3D"#c0000=
0" style=3D" width: 180px; line-height: 10px; height: =
10px; font-size: 6px; padding-top: 0; padding-bottom: =
0; padding-left: 0; padding-right: 0; "><!--[if gte mso =
15]> <![endif]--></td>
</tr>
</tbody>
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</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; text-align: left; width: 181px; line-height: 20px; =
font-weight: 400; padding-top: 0px; padding-left: 0px; =
padding-right: 0px; padding-bottom: 0px; " />
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; text-align: center; width: 186px; line-height: 20px;=
font-weight: 400; padding-top: 0px; padding-left: 0px=
; padding-right: 0px; padding-bottom: 0px; " />
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
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font-weight: 400; padding-top: 0px; padding-left: 0px;=
padding-right: 0px; padding-bottom: 0px; ">
<font color=3D"#ffffff">
<span style=3D" color: #c00000; ">Securit=
y or policy violation</span>
</font>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" width: 100%; padding-top: 0px; =
padding-right: 10px; padding-left: 10px; ">
<br />
<table style=3D" width: 100%; padding-right: 0px;=
padding-left: 0px; padding-top: 0px; padding-bottom: =
0px; background-color: #f2f5fa; margin-left: 0px; ">
<tbody>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 21px=
; font-weight: 500; background-color: #f2f5fa; padding=
-top: 0px; padding-bottom: 0px; padding-left: 10px; pa=
dding-right: 10px; ">How to Fix It</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16px=
; font-weight: 400; padding-top: 0px; padding-bottom: =
6px; padding-left: 10px; padding-right: 10px; backgrou=
nd-color: #f2f5fa; ">The recipient's email server won't accept your me=
ssage because it appears to violate their security or policy settings. Chec=
k the <b>Reported error</b> below to see if you can determine why it was bl=
ocked. Then try one or more of the following:</td>
</tr>
<tr>
<td style=3D" padding-top: 0px; padding-b=
ottom: 0px; padding-left: 0px; padding-right: 0px; b=
order-spacing: 0px 0px; ">
<ul style=3D" font-family: 'Segoe UI', Frutiger,=
Arial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16=
px; font-weight: 400; margin-left: 40px; margin-bottom=
: 5px; background-color: #f2f5fa; padding-top: 0px; pa=
dding-bottom: 0px; padding-left: 6px; padding-right: 6px; =
">
<li>If the error mentions SPF, DKIM, or DMARC issues,=
forward this message to your email admin for assistance.</li>
<li>The recipient's email server might suspect that y=
our message is spam. Follow the guidance in this article: <a href=3D"https:=
//aka.ms/EmailingBestPractices">E-mailing Best Practices for Senders</a>. T=
hen resend your message.</li>
<li>If the error suggests your message is too large, =
try to reduce the size of your attachment. If that isn't possible, place th=
e file on a publicly accessible cloud storage location, like OneDrive. Then=
add a link to the file in your message, and resend the message.</li>
<li>Contact the recipient (by phone, for example) and=
tell them to ask their email admin to add you or your email domain to thei=
r allowed senders list.</li>
</ul>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 16px=
; font-weight: 400; padding-top: 0px; padding-bottom: =
6px; padding-left: 10px; padding-right: 10px; backgrou=
nd-color: #f2f5fa; ">If the problem continues, forward this message to=
your email admin. If you're an email admin, refer to the <b>More Info for =
Email Admins</b> section below.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; =
font-weight: 400; padding-top: 10px; padding-bottom: 0px; =
padding-bottom: 4px; ">
<br />
<em>Was this helpful? <a href=3D"https://go.microsoft.com/fwlin=
k/?LinkId=3D525928">Send feedback to Microsoft</a>.</em>
</td>
</tr>
<tr>
<td style=3D" -ms-text-size-adjust: 100%; font-size=
: 0px; line-height: 0px; padding-top: 0px; padding-bot=
tom: 0px; ">
<hr />
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 21px; =
font-weight: 500; ">
<br />More Info for Email Admins</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 14px; "=
>
<em>Status code: 550 5.7.1</em>
<br />
<br />This error occurs when the recipient's domain has securit=
y or policy settings that reject the sender's message. However, we were una=
ble to determine the specific setting that's causing this rejection. Usuall=
y the error is reported by an email server outside of Office 365. Common is=
sues include the following: the receiving server suspects the message is ma=
licious or spam; the Sender Policy Framework (SPF) record for cloud.berardo=
collection.com is incorrectly configured or doesn't exist; or the message i=
ncludes an attachment larger than the receiving server will accept. Try one=
or more of the following:<br /><br /><b>Review the reported error</b> - Ch=
eck the <b>Reported error</b> shown below to help determine what the issue =
might be. For example, if the issue is related to an SPF failure, the repor=
ted error will usually include the acronym "SPF" or the phrase "Sender Poli=
cy Framework."<br /><br /><b>Correctly configure your SPF records</b> - If =
you're the sender's email admin, make sure your domain's SPF records at you=
r domain registrar are properly configured. Office 365 supports only one SP=
F record (a TXT record that defines SPF) for your domain. Include the follo=
wing domain name: <b>spf.protection.outlook.com</b>. If you have a hybrid c=
onfiguration (some mailboxes in the cloud and some mailboxes on premises) o=
r if you're an Exchange Online Protection standalone customer, add the outb=
ound IP address of your on-premises servers to the TXT record. To learn how=
, see <a href=3D"https://technet.microsoft.com/library/dn789058(v=3Dexchg.1=
50).aspx">Customize an SPF record to validate outbound email sent from your=
domain</a> and <a href=3D"https://support.office.com/article/External-Doma=
in-Name-System-records-for-Office-365-c0531a6f-9e25-4f2d-ad0e-a70bfef09ac0#=
BKMK_SPFrecords">External Domain Name System records for Office 365</a>.<br=
/><br /><b>Unable to relay</b> - If the <b>Reported error</b> indicates a =
problem with relaying (e.g. "unable to relay"), then the email server that =
reported the error likely isn't set up correctly to receive and relay messa=
ges from the sender's domain. This server will usually be one of your on-pr=
emises servers in a hybrid environment, a smart host email service that you=
're trying to route messages through, or possibly even an email hosting ser=
vice you used in the past yet still have mail flow settings pointing to (e.=
g. your MX record at your domain registrar still points to your previous em=
ail service provider). Check <b>Error reported by</b> shown below to determ=
ine what domain, service, or server is reporting the error. The email serve=
r needs to be configured to either accept messages from anonymous users or =
to include the sending domain or IP in its list of authenticated senders. O=
n an Exchange server, you can set this up in the server's receive connector=
. If it's a smart host managed by another service or partner, contact the s=
ervice or partner to configure their servers to accept and relay messages f=
rom your senders. Also, work with your domain registrar to make sure your M=
X records are properly configured.<br /><br /><b>Contact the recipient's em=
ail admin</b> - For some scenarios, you can fix the issue by contacting the=
email admin at the recipient domain to ask them to add the sender's email =
address or your domain to their allowed senders list, or to relax the setti=
ng that's causing the rejection.<br /><br />For more information and tips f=
or fixing this issue, see <a href=3D"https://go.microsoft.com/fwlink/?LinkI=
d=3D389365">Fix email delivery issues for error code 5.7.1 in Office 365</a=
>.<br /><br /></td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">Original Message Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Created Date:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">6/21/2025 12:19:14 AM</td>
</tr>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Sender Address:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">mak@cloud.berardocollection.com</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Recipient Address:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">cecilia.morgan@utoronto.ca</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Subject:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">You have an awaiting delivery due to miss=
ing informations from you.</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">
<br />Error Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Error:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">
<em>554 5.7.1 [HM07] Message rejected due to local poli=
cy. Please visit https://support.apple.com/en-us/HT204137</em>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; font-size: 14px; -ms-text-size-adjust: 100%=
; white-space: nowrap; font-weight: 500; width: 140px;=
">Message rejected by:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">p00-iscream-smtp-65cbbc7cfb-clvtm</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style=3D" font-family: 'Segoe UI', Frutiger, Arial, sa=
ns-serif; -ms-text-size-adjust: 100%; font-size: 17px; =
font-weight: 500; ">
<br />Notification Details</td>
</tr>
<tr>
<td style=3D" font-size: 14px; line-height: 20px; =
font-family: 'Segoe UI', Frutiger, Arial, sans-serif; -ms-text=
-size-adjust: 100%; font-weight: 500; ">
<table style=3D" width: 100%; border-collapse: co=
llapse; margin-left: 10px; ">
<tbody>
<tr>
<td valign=3D"top" style=3D" font-family: 'Segoe U=
I', Frutiger, Arial, sans-serif; font-size: 14px; -ms-text-si=
ze-adjust: 100%; white-space: nowrap; font-weight: 500; =
width: 140px; ">Sent by:</td>
<td style=3D" font-family: 'Segoe UI', Frutiger, A=
rial, sans-serif; -ms-text-size-adjust: 100%; font-size: 14px=
; font-weight: 400; ">
<em>YT2PR01MB8759.CANPRD01.PROD.OUTLOOK.COM</em>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
<br />
<table style=3D"width: 880px;" cellspacing=3D"0">
<tr>
<td colspan=3D"6" style=3D" padding-top: 4px; border-=
bottom: 1px solid #999999; padding-bottom: 4px; line-height: =
120%; font-size: 17px; font-family: 'Segoe UI', Frutiger, Ari=
al, sans-serif; -ms-text-size-adjust: 100%; font-weight: 500;=
">Message Hops</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">HO=
P</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; wi=
dth: 80px; ">TIME (UTC)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">FR=
OM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">TO=
</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">WI=
TH</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; background-color: #f2f5fa; border-bottom: 1p=
x solid #999999; white-space: nowrap; padding: 8px; ">RE=
LAY TIME</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">1</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">6/21/2025<br />12:4=
3:41 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">mak</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">cloud.berardocollection.com</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">local (Exim 4.98.1) (envelope-from <=
mak@cloud.berardocollection.com>)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">24 min, 27 sec</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">2</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">6/21/2025<br />4:11=
:22 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">cloud.berardocollection.com</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">QB1PEPF00004E0D.mail.protection.outlook=
.com</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_2=
, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">3 hr, 27 min, 41 sec</td=
>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">3</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">6/21/2025<br />4:11=
:22 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">QB1PEPF00004E0D.CANPRD01.PROD.OUTLOOK.C=
OM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">YQZPR01CA0163.outlook.office365.com</td=
>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_3=
, cipher=3DTLS_AES_256_GCM_SHA384)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">*</td>
</tr>
<tr>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: center; ">4</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; width: 80px; ">6/21/2025<br />4:11=
:22 AM</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">YQZPR01CA0163.CANPRD01.PROD.OUTLOOK.COM=
</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">YT2PR01MB8759.CANPRD01.PROD.OUTLOOK.COM=
</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">Microsoft SMTP Server (version=3DTLS1_2=
, cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)</td>
<td style=3D" font-size: 12px; font-family: 'Segoe UI=
', Frutiger, Arial, sans-serif; -ms-text-size-adjust: 100%; f=
ont-weight: 500; border-bottom: 1px solid #999999; padding: 8=
px; text-align: left; ">*</td>
</tr>
</table>
<p style=3D" font-family: 'Segoe UI', Frutiger, Arial, sans-seri=
f; -ms-text-size-adjust: 100%; font-size: 17px; font-w=
eight: 500; padding-top: 4px; padding-bottom: 0; margi=
n-top: 19px; margin-bottom: 5px; ">Original Message Headers</p>
<pre style=3D" color: gray; white-space: pre; padd=
ing-top: 0; margin-top: 5px; ">ARC-Seal: i=3D1; a=3Drsa-sha256;=
s=3Darcselector10001; d=3Dmicrosoft.com; cv=3Dnone;
b=3DSp/TDIiALkOWBPljE6MzedyzemG2adJVZafWCVi4ZZny7AGA7XT2BeIu2mwrPWVENFgBF+=
WBtYJf3UBb4OqTQQqer9N2dveblINiNPX3cNrtKOLbAfsyMlFyxAgPoi2iTSs/tnhM5UXilxdWP=
lmNhCP+6Vc8fWrkOyDTz9ICzfXXPW7svTTreytYTOxrYqy8IparcAHy7rdno/svFaqYkKZ/HLEy=
fr4+4/T56uUeLNRBKU3bazO1TWwO1T7lQiHuGcWwOWMal/mewvF7paTuMzhRX9/fc0lRbUAiqBd=
U9H+kRXtpN+1YtwyRhA4NlVmZnzeBnWLQC4sQSuHKpC/yaA=3D=3D
ARC-Message-Signature: i=3D1; a=3Drsa-sha256; c=3Drelaxed/relaxed; d=3Dmicr=
osoft.com;
s=3Darcselector10001;
h=3DFrom:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-A=
ntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Ex=
change-AntiSpam-MessageData-1;
bh=3DZ/JHrWIF0W/Qn1yCF2lHujd1xFu3s20GwpxxLgULtpQ=3D;
b=3DQT0c1hRvQh5I3xWxfxy7t29JXRI4U7jxPTW6OANUxsV1ib8+UPc/yyjMjbrp+1Na1mKcSI=
qG+ssx0lJjktGRbKYtrqo9sP52AIZU/zQ8XhmlGli3QQX0i7UQLpNsdv9AHhHhF1R6/jbA+HfnT=
Aqez4KuBXMhDBUbbcEFrwRTei+6sZLEmX4Unff75E108bYxGLM9ZPjYVxfOZba8SETgrUi9BPW3=
BN1f9xAXLiDjyg5/eco4aaDlFpGxeHFLVhs4NBESvNU7ZxdXymlNhykpKnwAnnuyLK0uqaOk+dO=
Qx1JKql5PZviB5ywRIF+dyVMqWrCF/KCOisNv/Z7QYkv2JA=3D=3D
ARC-Authentication-Results: i=3D1; mx.microsoft.com 1; spf=3Dnone (sender i=
p is
109.71.44.169) smtp.rcpttodomain=3Dutoronto.ca
smtp.mailfrom=3Dcloud.berardocollection.com; dmarc=3Dfail (p=3Dnone sp=3Dn=
one
pct=3D100) action=3Dnone header.from=3Dintelcom.ca; dkim=3Dpass (signature=
was
verified) header.d=3Dmak.pt; arc=3Dnone (0)
DKIM-Signature: v=3D1; a=3Drsa-sha256; c=3Drelaxed/relaxed;
d=3Dutoronto.onmicrosoft.com; s=3Dselector2-utoronto-onmicrosoft-com;
h=3DFrom:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-S=
enderADCheck;
bh=3DZ/JHrWIF0W/Qn1yCF2lHujd1xFu3s20GwpxxLgULtpQ=3D;
b=3DNEVNxytzc9yRNvKexeHkfM8fewIaAExF5CUgSpyJ7Wu596j1Ymp6ky2oeKXmshivO4OXwt=
ggp5WuAFJcuu2D907bs+F9d6x9C5I2loyBVvCLyvdKJEGCilMhyXH8evr3VssksNhcnDjedvOJ7=
VXErUYoARBH09vk7FoJBdmORJQ=3D
Resent-From: <cecilia.morgan@utoronto.ca>
Received: from YQZPR01CA0163.CANPRD01.PROD.OUTLOOK.COM (2603:10b6:c01:8c::1=
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by YT2PR01MB8759.CANPRD01.PROD.OUTLOOK.COM (2603:10b6:b01:ba::11) with
Microsoft SMTP Server (version=3DTLS1_2,
cipher=3DTLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8857.26; Sat, 21 =
Jun
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Goods imported into Canada may be subject to applicable duties and/or taxes. Couriers are authorized by the CBSA (Canada Border Services Agency) to account for casual shipments in lieu of the importer or owner and may remit any applicable duties and/or taxes to the CBSA.
In the meanwhile, a parcel belonging to you has been seized by customs for failure to declare its contents by the sender and we ask you to pay the amount of 2.96 CAD in duties and taxes to by contacting us as soon as possible using the button below:
Plan my delivery
Thanks for choosing Intelcom.
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000000" style=3D"FONT-FAMILY: arial, helvetica, sans-serif"><span style=3D"=
COLOR: rgb(51,51,51)"><font color=3D"#000000">Goods imported into Canada ma=
y be subject to applicable duties and/or taxes. Couriers are authorized by =
the <strong>CBSA</strong></font> (</span><strong>Canada Border Se=
rvices Agency</strong>) </font><span style=3D"COLOR: rgb(51,51,51)"><f=
ont color=3D"#000000">to account for casual shipments in lieu of the import=
er or owner and may remit any applicable duties and/or taxes to the <s=
trong>CBSA</strong>.</font></span></span></p>
<div>
<div id=3D"edo-original">
<p style=3D"BOX-SIZING: border-box; FONT-FAMILY: Roboto, sans-serif; MARGIN=
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, sans-serif"><font color=3D"#000000"><font style=3D"BOX-SIZING: border-box=
">In the meanwhile, a parcel belonging to you<span style=3D"COLOR: rgb=
(68,68,68)"> </span></font>has been seized by customs for failure to d=
eclare its contents by the sender </font><span style=3D"COLOR: rgb(0,0=
,0)">and we ask you to pay the amount of</span><span style=3D"BOX-SIZING: b=
order-box; COLOR: rgb(0,0,0)"><strong> </strong><span style=3D"COLOR: =
rgb(0,166,143)"><span style=3D"BOX-SIZING: border-box"><strong>2.96 </=
strong></span></span></span><strong style=3D"COLOR: rgb(0,166,143)">CAD&nbs=
p;</strong><span style=3D"COLOR: rgb(0,0,0)">in duties and taxes to by cont=
acting us as soon as possible using the button below:</span></span></p>
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<p><a class=3D"button" href=3D"https://bahambobodosaidanzeziu-11552fd.ingre=
ss-alpha.ewp.live/wp-content/Intelcom/" style=3D"COLOR: rgb(255,255,255); P=
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s: 5px; text-decoration-line: none"><font face=3D"Arial">Plan my delivery</=
font></a></p>
<p><span style=3D"FONT-SIZE: 14px; FONT-FAMILY: tahoma, geneva, sans-serif;=
COLOR: rgb(0,0,1); BACKGROUND-COLOR: rgb(255,255,254)">Thanks for choosing=
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